Privacy Policy

Last Updated: 04 FEB 2026

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1. Introduction

Welcome to Vishvas Tyres 

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use vishvastyres.com (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy and our Terms & Conditions.

WhatsApp Communication & Data Usage (Meta Compliance)

Vishvas Tyres uses WhatsApp communication services powered by Meta (WhatsApp Cloud API) to provide customers with important service-related information.

By contacting us, booking a service, making a purchase, or sharing your phone number, you consent to receive messages from Vishvas Tyres via WhatsApp. These messages may include:

• Service reminders

• Tyre replacement alerts

• Appointment confirmations

• Invoice and transaction updates

• Customer support responses

• Important notifications related to your vehicle

• Insurance policy updates and renewal reminders

We only send messages to customers who have interacted with our business or provided consent to be contacted.

No Spam Policy

Vishvas Tyres follows a strict no-spam policy. We do not send unsolicited promotional messages, and customers may opt out of WhatsApp communications at any time by replying “STOP” or requesting removal through our contact details.

Data Protection & Security

Customer data shared for communication purposes is kept strictly confidential and is:

• Stored securely

• Accessible only to authorized staff

• Never sold, rented, or traded to third parties for marketing

We use this information solely to deliver customer service and improve your experience.

Third-Party Processing

To deliver WhatsApp messages, limited customer information (such as phone number and message content) may be processed securely through Meta’s platforms in accordance with their privacy and data protection standards.

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2. Information We Collect

Personal Information

We may collect the following information when you contact us, place an order, or use our services:

• Name
• Email address
• Phone number
• Address (City, State, PIN Code)

Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Device and operating system information

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3. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Remember your preferences
• Analyze website traffic

You can disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

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4. How We Use Your Information

We use your information to:

• Provide and manage our services
• Respond to enquiries and customer support requests
• Improve website performance and user experience
• Send service-related updates or offers (you can opt out anytime)
• Comply with legal obligations

We do not sell or rent your personal data to third parties.

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5. Sharing of Information

We may share your information only:

• With trusted service providers (payment processors, hosting providers)
• When required by law or legal authorities
• To protect our legal rights, customers, or business

All third parties are obligated to keep your data confidential.

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6. Payment Information

Online payments, if applicable, are processed through secure third-party payment gateways.
We do not store your debit/credit card details on our servers.

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7. Data Retention

We retain personal information only as long as necessary:

• To provide our services
• To comply with legal and accounting requirements
• To resolve disputes

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8. Data Security

We use reasonable technical and administrative measures to protect your personal data. However, no online transmission or storage system is completely secure.

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9. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications

To exercise your rights, email us at:
vishvastyres@gmail.com

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10. Children’s Privacy

Our Website is not intended for children under 18 years.
We do not knowingly collect personal data from minors.

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11. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: vishvastyres@gmail.com

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Legal Notice

This Privacy Policy forms part of our Terms & Conditions. By using our Website, you acknowledge and agree to the collection and use of information as described above.

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